COVID-19 Metro City Roofing Response

March 24, 2020

The World Health Organization last declared a pandemic more than a decade ago. It did so with COVID-19 (coronavirus) last week. Metro City Roofing cares deeply about the health and well-being of our customers, partners, and staff who may be experiencing the effects of the coronavirus outbreak. We know that this is a trying time for our state and want to support you as best as possible. Our highest priority is to keep our community safe and healthy during this unprecedented, challenging time.

The Center for Disease Control and Prevention (CDC) and World Health Organization (WHO) stated that the Coronavirus Disease 2019 (COVID-19) virus is spread from person-to-person via respiratory droplets most often expelled through sneezing or coughing. Scientists believe this happens between people who are within 6 feet of each other. 

As the outbreak has accelerated throughout North America, we’ve examined our daily practices to ensure the safety of our staff, customers, and any individuals with whom we come into contact. Most of our interactions with customers, partners, and even our team have low contact, including roof inspections, purchasing materials, and completing roof replacements or repairs. But as such, we are still taking all precautions to keep everyone as safe as possible. At this time, Metro City Roofing has no reported cases of COVID-19.

The following is our approach and commitment to our customers, partners, and staff.

For Our Customers

When customers do need to interact with one of our local team members directly, we understand that to reduce the potential spread of infection. We will comply with the recommended social distancing practices. 

Metro City Roofing is taking numerous precautions, including:

  • Increased personal hygiene practices, including frequent handwashing and use of antibacterial hand sanitizers
  • Use of ‘social distancing,’ including a no-touch policy
  • We will remain at least 6′ from the front door unless requested to approach
  • Regular disinfection of working environments, including vehicles and tools
  • Wear disposable gloves when handling clipboards or paperwork to clients
  • Compliance with local policies and procedures for any employee who show symptoms (cough, fever, shortness of breath)
  • Required self-quarantine for anyone who has any sign of illness

Updates are happening at lightning speed and we are trying to stay current. There has been no impact on Metro City Roofing within the supply chain to secure materials needed to perform a roof replacement or repair. 

This afternoon, Mayor Hancock issued a stay-at-home order for the City and County of Denver. This public health order goes into effect 5 pm Tuesday, March 24 and continues through Friday, April 10. Under this order, Metro City Roofing is still able to schedule roof inspections, roof replacements, and roof repairs in the City and County of Denver during this time. We will continue to monitor for any changes as well as monitor other cities and counties and obey as local regulation requires.

For Our Employees

Metro City Roofing employees live in our greater Denver community. The health and safety of our entire team are of critical importance. Effective March 13, 2020, our offices are closed, and we have instructed all employees to work from home until further notice. 

We will continue to assess the situation as more information arises and ensure that we communicate with our client with any changes we may experience in this dynamic environment. 

We remain open for business, so please call us to discuss any concerns with a leak, roof replacement, or questions about your particular project. 

We appreciate your continued trust in Metro City Roofing. Thank you and stay healthy.